Customer Feedback

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GENERAL INFORMATION
EDUCATION PRIOR TO PUBLISHING
PRE-PUBLICATION
PRINTING
ADDITIONAL PUBLISHING SERVICES
CUSTOMER COMMENTS
RECEIVE COUPON

GENERAL INFORMATION

How did you first hear about us?

Which of the following websites did you use as your publishing home base?
www.BooksJustBooks.com 
www.SelfPublishing.com 

How would you rate the content of the website?
(Poor) (Excellent)


How would you rate the ease of navigation of the website?
(Poor) (Excellent)

What is the best feature of the website?


What would you suggest we do to improve the website?

Did you consider publishing with a Vanity Press, Subsidy Press or POD Publisher prior to making the decision to self publish using the services of RJ Communications?

If yes, which ones did you consider?

Why did you decide to self-publish your book with RJ Communications?

How would you rate the overall customer service?
(Terrible) (The Greatest)

How responsive was the staff to your cares and concerns?
(Terrible) (The Greatest)

How responsive was the RJ management to your cares and concerns?

(Terrible) (The Greatest)

Would you recommend RJ Communications to other self-publishers?
(No, definitely not ) (Definitely Yes!)

Additional Comments on customer service or management.