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GENERAL INFORMATION EDUCATION PRIOR TO PUBLISHING PRE-PUBLICATION PRINTING ADDITIONAL PUBLISHING SERVICES CUSTOMER COMMENTS RECEIVE COUPON
How did you first hear about us?
Which of the following websites did you use as your publishing home base? www.BooksJustBooks.com www.SelfPublishing.com
How would you rate the content of the website? (Poor) 1 2 3 4 5 6 7 8 9 10 (Excellent) How would you rate the ease of navigation of the website? (Poor) 1 2 3 4 5 6 7 8 9 10 (Excellent) What is the best feature of the website? What would you suggest we do to improve the website?
Did you consider publishing with a Vanity Press, Subsidy Press or POD Publisher prior to making the decision to self publish using the services of RJ Communications? Yes No
If yes, which ones did you consider?
Why did you decide to self-publish your book with RJ Communications?
How would you rate the overall customer service? (Terrible) 1 2 3 4 5 6 7 8 9 10 (The Greatest) How responsive was the staff to your cares and concerns? (Terrible) 1 2 3 4 5 6 7 8 9 10 (The Greatest) How responsive was the RJ management to your cares and concerns? No Experience (Terrible) 1 2 3 4 5 6 7 8 9 10 (The Greatest)
Would you recommend RJ Communications to other self-publishers? (No, definitely not ) 1 2 3 4 5 6 7 8 9 10 (Definitely Yes!)
Additional Comments on customer service or management.